It is best to check the email address you entered again and check whether you are using an alternative email address for Fashion Cloud if necessary.

This did not help? Then please contact our Customer Service and tell us which e-mail address you used to log in.

You have only recently registered for Fashion Cloud and would like to log in to your account for the first time?Then find more information here: 'I received a welcome email, but I can’t log in'. Or 'I have not received a welcome email.'