After you have placed an order on Fashion Cloud, it is immediately forwarded to the corresponding brand or brands, which also take care of the logistics in the background and are solely responsible for them.

Usually, the delivery times of items that are available in the backorder are very short and you should have your goods in your hands a few business days later.

However, if there is a delay and you are already waiting longer for your ordered goods, you are welcome to contact us with the order number (starting with "FC" or "OA") here in the live chat and we will check your order once.