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Brand & Marketing content in the Digital Showroom

S
Written by Showroom Support
Updated over 2 weeks ago

This article explains how to prepare and upload your brand content in the Digital Showroom, including technical specifications for each content type.

To ensure a smooth setup of your Digital Showroom, please provide your seasonal brand content according to the specifications below.

Within the Digital Showroom, the following media types can be uploaded:

  • Brand videos – Seasonal or inspirational videos that introduce your brand, season, or collection. These can play on the showroom home screen.

  • Brand images – Campaign imagery, key looks, educational content, and brand assets used in presentations and for “shop-the-look” functionality.

  • PDF cover images - Cover images for the PDF presentation and catalog exports

  • Intro views – Brand-level videos and images shown on in-showroom set ups and during remote video-calling appointments.

Each content type has a recommended format, resolution, file size. Following these specifications ensures content displays correctly.


Brand Videos

Brand videos are shown at the start of appointments to introduce the season and immerse buyers in the brand story.

Examples:

  • Seasonal campaign videos

  • Inspirational brand videos

  • Commercial videos

You can upload up to 4 videos. We recommend at least 1 video; remaining tiles can use placeholders.

Technical specifications videos

  • Format: MP4

  • Recommended resolution: 1280 × 720

  • Maximum resolution: 1920 × 1080

  • Maximum bitrate: 10 Mbps

Thumbnail Images

  • 5x thumbnails

    • Big tiles: 1.22:1

    • Small tiles: 3:1

How to upload the videos?

You can easily upload these videos in the Digital Showroom → Backstage → Launch section.


Brand & Marketing Images

Brand images enhance presentations and communicate the brand story.

Example of shop-the-look

Example of Marketing Assets Catalog - to enhance the collection with brand storytelling

Think of the below types of imagery:

  • Campaign imagery

  • Look book images (can be linked as “shop-the-look” images to articles)

  • Inspirational imagery

  • Educational content

  • Logos and brand assets

Where they appear

  • Marketing Assets Catalog (for use in presentation slides)

  • Assets section (organized groups such as Look Books)

Technical Specifications

  • Format: JPEG or PNG

  • Recommended minimum resolution: 2000 × 2000 px

  • Maximum file size: 8 MB

How to upload the images?

We recommend you to upload the images on the Fashion Cloud Content Platform - see here how to do it. You can link images directly to article numbers and organize them by internal categories (e.g., deliveries, themes, collections).


PDF Covers

Ensure PDF covers of the presentation exports reflect your brand identity.

Requirements

  • 1x portrait image (9:16)

  • 1x landscape image (16:9)

The showroom generates the white block with copy; you only provide the images.

How to upload the PDF cover images?

You can upload the PDF cover images in the Digital Showroom → Backstage → Cover Images section. Upload both portrait and landscape images.


Intro Views

Intro views appear during in-showroom presentations (on a secondary screen or theater setup) and remote video appointments. They are set at the brand level.

  • Idle Video: Screen saver when no content is active

  • Intro Video: Plays when opening a presentation

  • Welcome View Image: Displays a custom welcome message

  • Background View: Cover image when logging into the showroom

Technical Specifications

Videos (Intro & Idle):

  • Format: MP4

  • Recommended resolution: 1280 × 720

  • Maximum resolution: 1920 × 1080

  • Maximum bitrate: 10 Mbps

Images (Welcome & Background):

  • Format: JPG or PNG

  • Minimum resolution: 1280 × 720

  • Maximum file size: 2 MB

How to upload the intro views?

You can upload the intro view videos and images in the Digital Showroom → Backstage → Intro Views section


An overview of all brand content types and specs

Content Type

Examples / Purpose

Format

Resolution / Aspect Ratio

File Size / Bitrate

Upload Location

Brand Videos

Seasonal, inspirational, or commercial videos

MP4

Recommended 1280×720, Max 1920×1080

Max 10 Mbps

Digital Showroom → Backstage

Brand video Thumbnails

Preview tiles for launch videos

JPG/PNG

Big tiles 1.22:1, Small tiles 3:1

Digital Showroom → Backstage

Brand Images

Campaign imagery, look books, inspirational or educational

JPEG / PNG

Min 2000×2000 px

Max 8 MB

Fashion Cloud Content Platform

PDF Covers

Portrait and landscape covers for PDF exports

JPG / PNG

Portrait 9:16, Landscape 16:9

Digital Showroom → Backstage → Cover Images

Idle and Intro videos

Screen saver when no content is active, Plays when opening a presentation

MP4

Recommended 1280×720, Max 1920×1080

Max 10 Mbps

Digital Showroom → Backstage

Welcome view and Background images

Custom welcome message on start

JPG / PNG

Min 1280×720

Max 2 MB

Digital Showroom → Backstage

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