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How does it work with backorders, will this become a new item in my system?
How does it work with backorders, will this become a new item in my system?
Constanze Wiest avatar
Written by Constanze Wiest
Updated over 2 years ago

When re-ordering items, you can use the reorder tool in the OrderWriter, this tool can be found by writing the known item number in the search bar at the top of the order screen and then selecting the item. This item will then be added to the order. For reorder items, only a limited number of fields can still be filled in, this is to prevent the item from not being recognized by the ERP system and creating duplicate items.

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