Reorder for my retailers
Luca Schmidt avatar
Written by Luca Schmidt
Updated over a week ago

You want to place a reorder for one of your retailers?

Below we will show you how to do it.

Where do I find the Reorder?

1. To place a reorder you must first select Reorder in the main menu.

2. Now select the retailer you want to order for on the left side. Use the search bar to find your customer more easily.

Please note that your customer only appears here if he has access rights to the reorder for at least one of your brands. If you would like to view the customer's existing access rights or grant rights to the reorder, please see our article on Access management.

3. Once you have found your retailer you need to select the brand on the left side where the order should be placed.

Placing the Reorder

Now you can start with the actual order process.

1. From here you have multiple options to find items:

  • type in the EAN, article number or article name of your article in the search bar

  • use the filter options: choose a category on the left and/or enter specific attributes on the top to search for your desired article

Please note: You are always searching within the Brand Shop you previously selected.

2. If you have found your article, it is time to set the correct colors, sizes and quantities before adding it to the shopping cart. There is one size matrix for each color. You can type in the quantities you want to order for each size/color here. Use the "Hide unavailable sizes" toggle to only display articles that are in stock.

Once you are finished, add your desired articles to the shopping cart by pressing Add to cart. You can now either finalize your Reorder, add more items from the same brand, or even add items from a different Brand. You can now either finish your reorder, add more items of the same brand or even add additional items of one of your other brands.

3. To finalize your Reorder, find your shopping cart on the top right corner. Here you have an overview of all the articles you have added to the shopping cart and your total purchase price. Changing the amount of a specific article is still possible here as well. If you are ordering a large number of articles at once you can filter by Brand, Store and Category. Click on Next to proceed.

Select the store you want the items shipped to and enter your order reference if you have one (not mandatory). Also select one or more people to receive an order confirmation. You can also add an email address manually.

Finally click on Order Now.

Did this answer your question?