Fashion Cloud

How to find your way around on the Fashion Cloud platform.

Navigating the platform

How do I request access rights from a brand as a retailer?

Access Request

Remove access rights or disconnect from a brand

Remove Access Rights

How can I invite more people to my Fashion Cloud Account?

Invite a team member (Retailers)

How can I remove a team member from my Fashion Cloud account?

Delete a team member

Change your company name, company address, language or password

Change Settings of your Account

How to edit a store

What is the function of the Fashion Cloud Newsletter?

Where will my data be stored?

Where to find the privacy policy?

Where to find the general terms & conditions?

Fashion Cloud Customer Support

Sophia Soring

In this section you can find anything about the navigation of the platform, how to reset your password and all about GDPR. 

The Fashion Cloud Platform

I can't log into my account

Login problems

How to find your way around after the Brand-First update.

Navigating the new Brand-First Platform

Brand-First Navigation

Platform login

Find answers and get help from Intercom Support and Community Experts

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Track the progress of all tickets related to your company.

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Create your workspace and invite the people you work with.

Set up your account

Build your first workflow and watch it run end to end.

Ship something

Connect the tools your team already uses to bring data in.

Connect your stack

A quick lap of the product so you know where everything lives.

{appName} in 60 seconds

This prototype demo is aware that you are reading “{title}”. It can point you back to the current article, but a production article-aware Fin contract is still follow-up work.

Prototype article-aware answer

Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

Prototype role-limiting follow-up

This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

Prototype getting-started answer

In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

Prototype integrations answer

In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

Prototype invite-team answer

This prototype demo does not have a scripted answer for that question yet. Try asking how to invite your team or open a source article. No production Fin API was called.

Prototype answer unavailable

I’ve got this page open. Ask me anything about it and I’ll answer from the docs.