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How to communicate Fashion Cloud
How to communicate Fashion Cloud

Go live and then? Invite your Retailers and grant them access rights.

Luca Schmidt avatar
Written by Luca Schmidt
Updated over a week ago

To ensure a quick success with our products, it is important that your customers are informed about your cooperation with Fashion Cloud. The new, additional possibilities, the resulting advantages as well as how-to-guides should be presented to your retailers. Further, our referral material is a helpful tool to raise awareness regarding your collaboration with Fashion Cloud. To activate your customers, follow the steps below:

  1. Retailer joins Fashion Cloud

    1. Retailers must be invited to use Fashion Cloud. They can register on the Fashion Cloud platform via the regular Sign Up or your brand's personal landing page.

    2. You can also Invite Retailers directly via the Fashion Cloud platform. This is especially useful because you will set your customer's access rights while creating the invitation. Using this flow, your customers do not have to wait for our verification process and will immediately have the access rights you assigned them after signing up.

  2. Retailer settings

    1. Retailers need access to your brand(s). Your customers can either submit an access request via the platform which then needs to be accepted in the Access Management by you. Or, in the Access Management under "All Fashion Cloud retailers" you can also grant the rights without your customer having sent a request.

      Note: In case you used the Invite Retailers flow described under point 1b, the invited retailers will immediately have the access rights that you included in the invitation.

    2. The retailer needs to create their store(s) with a GLN on Fashion Cloud.

    3. In case you are using our Clara product, the retailer must create at least one Clara User to be able to use this ordering method.

  3. Retailer becomes active

    1. The retailer has now met all the requirements and can start to download and/or order from you.

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